Vehicle Data Hub

2019 Chevrolet Impala problems

The 2019 Chevrolet Impala has 41 complaints on file with NHTSA. The largest share (22%) concerns electrical system. After that come air bags (12%) and drivetrain & axles (12%).

At a glance

Complaints
41 filed with NHTSA
Most reported
Electrical system 22% of complaints
Crashes and fires
6 and 1
Injuries and deaths
6 and 0
Typical mileage
38,000 miles 20 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 22%
  • Air bags 12%
  • Drivetrain & axles 12%
  • Brakes 7%
  • Steering 7%
  • Suspension 7%
  • Engine 5%
  • Fuel system 5%
  • Lane departure 5%
  • Lighting 2%

When problems show up

Complaints by mileage, 2019 Chevrolet Impala Complaints by odometer reading in 20,000-mile steps. The median is about 38,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 38,000 miles
Based on 20 complaints that include mileage. 65% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles5
40k to 60k miles3
60k to 80k miles0
80k to 100k miles3
100k to 120k miles1
120k to 140k miles3
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 20 complaints that report mileage, the typical (median) problem appeared at about 38,000 miles.

Safety-related details: 6 complaints mention a crash; 1 complaint mentions a fire; 6 injuries reported. Its complaints are more severe on average than those of 85% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 22nd most-complained-about out of 23 model years of the Chevrolet Impala with enough data (31 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact rented a 2019 chevrolet impala. The contact stated that while driving approximately 70 MPH to switch lanes to the right lane, another driver in the left lane crashed into the contacts vehicle. The contact maneuvered the other way however the other vehicle hit the vehicle again which had caused the vehicle to swerve, flipped more than twice and the vehicle crashed into a tree. None of the air bags deployed.

Reported at 9,000 miles, July 2019 CrashInjury

Check engine light recently came on, car completely lost power and turned off during as I turned right at a light, had onstar run diagnostics, code involved the emissions system, was advised to fill up with high quality fuel, and drive with the gas cap off to correct it. I was traveling on a familiar highway at night, cruise control set at 60 MPH, further down the highway I see deer running across the highway, they are common in this area, I tapped my brakes to slow down for them to cross and immediately the check…

Reported at 85,000 miles, January 2021 CrashInjury

The 2019 chevrolet impala lt has 52,000 miles on it. Now the AC compressor not getting any power to it. The compressor just start blowing out hot air. The car had 34,428 miles on it when I bought the car. The chevy dealership can't find the problem. They put r1234yf freon in it and make sure the pressure was just right. And they telling me that I don't have factory warranty on it. Just believe that chevy should fixs this problem. I shouldn't have to pay for this. After only having the car for 3 months.

Reported at 50,000 miles, September 2020

My car is equipped w/a heated steering wheel. Attempted to turn on one cold morning only to discover it was not working. Checked the manual to locate fuse box found fuse was blown, replaced fuse started car up to check heated steering wheel & nothing. Again checked fuse...blown again. Now concerned of a possible electoral problem. Contacted local dealer an scheduled an appointment to have checked out furthered. No other issues at this time.

Reported at 9,000 miles, December 2020

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