2012 Chevrolet Impala problems
The 2012 Chevrolet Impala has 422 complaints on file with NHTSA. The largest share (14%) concerns electrical system. After that come stability control (13%) and steering (12%).
At a glance
- Complaints
- 422 filed with NHTSA
- Most reported
- Electrical system 14% of complaints
- Crashes and fires
- 40 and 6
- Injuries and deaths
- 29 and 0
- Typical mileage
- 55,000 miles 343 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 45 |
| 20k to 40k miles | 79 |
| 40k to 60k miles | 57 |
| 60k to 80k miles | 54 |
| 80k to 100k miles | 51 |
| 100k to 120k miles | 24 |
| 120k to 140k miles | 12 |
| 140k to 160k miles | 10 |
| 160k to 180k miles | 8 |
| 180k to 200k miles | 2 |
| 200k+ miles | 1 |
What the data shows
Among the 343 complaints that report mileage, the typical (median) problem appeared at about 55,000 miles. For electrical system specifically, the median reported mileage is about 55,000 miles (39 complaints with mileage).
Safety-related details: 40 complaints mention a crash; 6 complaints mention a fire; 29 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 15th most-complained-about out of 23 model years of the Chevrolet Impala with enough data (288 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2012 chevrolet impala. The contact stated that while driving approximately 50 MPH the steering became difficult to maneuver causing the driver to crash into a telephone pole. The front passenger sustained whiplash. The rear passenger sustained a broken thumb and a head concussion. The police reported to the scene and a report was filed. The vehicle was towed a tow yard. The vehicle was destroyed. The approximate mileage was 33,500.
Tractor trailer hit a 1/2 school bus which hit us on the drivers side, no air bags went off. Passengers had severe injuries including neck, arms, nerve, hands, shoulder damage.
I have about 72,000 miles on my car and the service stabilitrak, service brake assist and service traction control messages come on and the ABS and electronic stability control light also are on. It happens when turning left or right and also the ABS kick in and effects the steering. I have replaced the right and left hub assemblies and it has not helped no codes are found when vehicle is scanned. This has been going on for several months. Thanks for your help.
Tl* the contact owns a 2012 chevrolet impala. When making a left turn, the ABS, traction control, service brake assist, service traction control, and service stabilitrak indicators illuminated. In addition, an abnormal grinding sound was heard. Once the vehicle was shut off and restarted, all of the messages and warning indicators turned off. The vehicle was taken to an independent mechanic who diagnosed that the speed control sensor in the front driver's side wheel bearing was faulty.