Vehicle Data Hub

1996 Chevrolet Impala problems

The 1996 Chevrolet Impala has 120 complaints on file with NHTSA. The largest share (13%) concerns steering. After that come wipers, windshield & visibility (12%) and drivetrain & axles (11%).

At a glance

Complaints
120 filed with NHTSA
Most reported
Steering 13% of complaints
Crashes and fires
2 and 2
Injuries and deaths
0 and 0
Typical mileage
55,000 miles 12 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Steering 13%
  • Wipers, windshield & visibility 12%
  • Drivetrain & axles 11%
  • Fuel system 10%
  • Electrical system 9%
  • Air conditioning & heating 8%
  • Suspension 8%
  • Tires 7%
  • Brakes 6%
  • Engine 6%

When problems show up

Complaints by mileage, 1996 Chevrolet Impala Complaints by odometer reading in 20,000-mile steps. The median is about 55,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 3 complaints 60k to 80k miles: 2 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 55,000 miles
Based on 12 complaints that include mileage. 50% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles1
40k to 60k miles3
60k to 80k miles2
80k to 100k miles4
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 12 complaints that report mileage, the typical (median) problem appeared at about 55,000 miles.

Safety-related details: 2 complaints mention a crash; 2 complaints mention a fire. Its complaints are less severe on average than those of 90% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1996 ranks 19th most-complained-about out of 23 model years of the Chevrolet Impala with enough data (76 complaints in that window).

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The vehicle was started & immediately the locks began engaging & disengaging in rapid sequence, then there was a snap and I began to smell burning wires. I noticed smoke rising to my left coming from the outside hood vents. I tried to get out of the vehicle but I could not unlock or open the drivers door. I had to manually unlock the door. My husband came out and checked under the hood he saw smoke coming from around the fire wall. He then looked under the drivers side dash board and saw flames.

October 1999 Fire

Tl* the contact owned a 1996 chevrolet impala. The contact received a recall notice for NHTSA campaign number: 14v355000 (electrical system). While driving 50 MPH, the vehicle stalled and crashed into a ditch. There were no injuries and a police report was filed. The vehicle was destroyed. The manufacturer was not notified. The failure mileage was unknown.

June 2013 Crash

ABS: lost all braking power assist functions twice in one day; pedal travel to floor; increase in stopping distances; no warning. Tt

January 1996

The driver side seatbelt was inoperative. When seatbelt was extended outward, it would not retract. By assumption, consumer tested the belts by slamming on brakes, and they didn't retract. Ts consumer also removed the molding and found the recoil spring was protruding out of hole on the cover.

Reported at 18,000 miles, November 2002

Rear vision is impared when looking through back glass.the de-icer/defroster has turned ( foggy) .this is a real safety concern at night especially.

Reported at 25,000 miles, April 1997

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