2014 Chevrolet Impala problems
The 2014 Chevrolet Impala has 1,027 complaints on file with NHTSA. The largest share (22%) concerns electrical system. After that come steering (14%) and stability control (10%).
At a glance
- Complaints
- 1,027 filed with NHTSA
- Most reported
- Electrical system 22% of complaints
- Crashes and fires
- 31 and 15
- Injuries and deaths
- 12 and 0
- Typical mileage
- 64,000 miles 745 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 126 |
| 20k to 40k miles | 76 |
| 40k to 60k miles | 143 |
| 60k to 80k miles | 155 |
| 80k to 100k miles | 106 |
| 100k to 120k miles | 60 |
| 120k to 140k miles | 47 |
| 140k to 160k miles | 11 |
| 160k to 180k miles | 10 |
| 180k to 200k miles | 2 |
| 200k+ miles | 9 |
What the data shows
Among the 745 complaints that report mileage, the typical (median) problem appeared at about 64,000 miles. For electrical system specifically, the median reported mileage is about 66,000 miles (159 complaints with mileage).
Safety-related details: 31 complaints mention a crash; 15 complaints mention a fire; 12 injuries reported. Its complaints are less severe on average than those of 82% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 3rd most-complained-about out of 23 model years of the Chevrolet Impala with enough data (661 complaints in that window). It is also covered by 12 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2014 chevrolet impala. The contact stated that while making a rapid left turn, the steering wheel seized causing the contact to crash into another vehicle. The contact also stated that the power steering warning light illuminated and a chime sounded. A police report was filed. The contact sustained a burn from the air bag deployment and did not require medical attention. The contact was able to drive the vehicle from the crash. The vehicle was not diagnosed or repaired.
Heavy rain. Skidded on pavement (black top) hit concrete utility pole, air bad did not deploy, hit nose on steering wheel.
Tl* the contact owns a 2014 chevrolet impala. While driving 70 MPH, the vehicle was involved in a front end collision. The air bags did not deploy. The vehicle was towed to the contact's residence and then to the body shop. The vehicle was not deemed destroyed. A police report was filed. The manufacturer was not notified of the failure. The contact suffered back, neck, and head bruises that required medical attention. In addition, the contact had four bruised vertebrae. The failure mileage was approximately 62,000.
Tl* the contact owns a 2014 chevrolet impala. The contact stated that while driving 35 MPH, the vehicle surged with hesitation. The failure recurred whenever traveling at the speed of 35 MPH. The vehicle was taken to an authorized dealer, who stated that the vehicle functioned as designed. The manufacturer was not notified of the problem. The approximate failure mileage was 4,000. The VIN was unavailable.
I received a recall letter from GM regarding an electrical recall on my 2014 chevy impala 2014. There is water damage in side detection senors, which are underneath the 2 back tires. Water damage that has cause electrical issues with every electrical part of the car. Speedometer goes off while driving lights go off and on while driving. Sensors are beeping while driving radio gets loud turns off and on on its own. Airbag warnings while driving, battery shuts down. Its a mess.