2017 Chevrolet Impala problems
The 2017 Chevrolet Impala has 139 complaints on file with NHTSA. The largest share (15%) concerns engine. After that come air bags (12%) and electrical system (11%).
At a glance
- Complaints
- 139 filed with NHTSA
- Most reported
- Engine 15% of complaints
- Crashes and fires
- 6 and 0
- Injuries and deaths
- 10 and 0
- Typical mileage
- 44,000 miles 89 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 22 |
| 20k to 40k miles | 20 |
| 40k to 60k miles | 18 |
| 60k to 80k miles | 14 |
| 80k to 100k miles | 8 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 89 complaints that report mileage, the typical (median) problem appeared at about 44,000 miles. For engine specifically, the median reported mileage is about 46,000 miles (14 complaints with mileage).
Safety-related details: 6 complaints mention a crash; 10 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 18th most-complained-about out of 23 model years of the Chevrolet Impala with enough data (114 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2017 Chevrolet Impala. The contact stated that while driving at approximately 50 MPH, a tractor-trailer crashed into the front passenger side of the vehicle causing the vehicle to cross two lanes of traffic and collide with a barrier wall. During the crash no air bags deployed. The driver sustained injuries to the back, spine, torso, arms, knees, and shoulders which required medical treatment. The vehicle was destroyed. A police report was taken at the scene and the vehicle was towed away.
The contact owns a 2017 Chevrolet Impala. The contact stated while driving approximately 30 MPH and making a right turn, the vehicle crashed into the passenger's side door of an oncoming truck that was hidden behind a box truck and had suddenly intruded into his lane. The front end of the vehicle was damaged. The air bags failed to deploy. The contact sustained neck pain, back pain, and bruises on the forearms. The contact did not seek medical assistance. The contact was able to drive the vehicle from the scene.
Closed the driver door on car, heard a what sounded like an explosion from over head. Discovered that rear sunroof panel had exploded, glass pieces had fallen onto sliding visor panel. Had been sitting stationary in the sun. I took it to the dealer. Without question they said it was a warranty item (car 2 months old). Was told by dealership personnel that this was the second exploded panel they have seen this week on a GM vehicle.
The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle, she noticed that the A/C feature was not functioning properly. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed a leakage coming from the A/C evaporator and the compressor. The contact stated that the instrument panel needed to be repaired. The vehicle was repaired. Additionally, the contact stated that there was an abnormal sound coming from the steering wheel while turning.