Vehicle Data Hub

2018 Chevrolet Impala problems

The 2018 Chevrolet Impala has 88 complaints on file with NHTSA. The largest share (12%) concerns drivetrain & axles. After that come electrical system (12%) and brakes (9%).

At a glance

Complaints
88 filed with NHTSA
Most reported
Drivetrain & axles 13% of complaints
Crashes and fires
7 and 0
Injuries and deaths
2 and 0
Typical mileage
45,000 miles 45 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Drivetrain & axles 13%
  • Electrical system 13%
  • Brakes 9%
  • Steering 9%
  • Engine 8%
  • Air bags 7%
  • Lighting 5%
  • Fuel system 3%
  • Seats 3%
  • Cruise control 2%

When problems show up

Complaints by mileage, 2018 Chevrolet Impala Complaints by odometer reading in 20,000-mile steps. The median is about 45,000 miles. 0k to 20k miles: 12 complaints 20k to 40k miles: 6 complaints 40k to 60k miles: 12 complaints 60k to 80k miles: 10 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 45,000 miles
Based on 45 complaints that include mileage. 67% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles12
20k to 40k miles6
40k to 60k miles12
60k to 80k miles10
80k to 100k miles2
100k to 120k miles1
120k to 140k miles2
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Among the 45 complaints that report mileage, the typical (median) problem appeared at about 45,000 miles.

Safety-related details: 7 complaints mention a crash; 2 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 20th most-complained-about out of 23 model years of the Chevrolet Impala with enough data (73 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2018 chevrolet impala. While driving approximately 50 MPH, the contact's vehicle was involved in a front end collision with a deer. The air bags did not deploy. A police report was filed. The vehicle was damaged and towed to an independent body shop. The manufacturer and dealer were not notified. The driver sustained injuries that required medical attention. The failure mileage was approximately 2,000.

Reported at 2,000 miles, August 2018 CrashInjury

October 10th, I was in an accident where I was literally an entire car length back driving with the flow of traffic at 50-55 MPH, when the vehicle in front of me came to an abrupt stop on the freeway. I slammed on my brakes but my car slid straight into the back of the vehicle in front of me. It felt as if my brakes were not stopping my car. I noticed this happening before on a main street and I was travelling at 45 MPH but I did not think anything of it at the time.

Reported at 47,439 miles, October 2019 CrashInjury

In february 2019 I purchased a 2018 chevy impala premier, upon driving the car I noticed that the brakes were not working like my 2018 chevy camaro but I chucked it up to the car being heavier and paid it no attention. For months I have been thinking that maybe I just need to get used to the brakes on my new car and that it was nothing. While I drive at normal speeds (40 - 45 MPH) my car slid an extra 5- 10 ft more then it is supposed to every time.

Reported at 40,000 miles, September 2019 Crash

Stabilitrack and engine light came on at the same time with a message that said, 'engine power is reduced'. This occurred as I was driving on the highway. The vehicle gradually slowed, but I was able to maintain a speed of 55 MPH. I was unable to accelerate quickly.

Reported at 19,820 miles, November 2018

Gears skipping and shruddering between 2nd and 4th gear. Chevrolet dealership recommended engine mounts replaces which was a false diagnose. After further inspection and diagnosing, they revealed that my transmission needs to be replaced for 6200$. I paid the 6200$ and now transmission shifting hard into 2nd gear.

Reported at 71,300 miles, September 2020

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