2011 Chevrolet Impala problems
The 2011 Chevrolet Impala has 844 complaints on file with NHTSA. The largest share (16%) concerns engine. After that come stability control (16%) and electrical system (11%).
At a glance
- Complaints
- 844 filed with NHTSA
- Most reported
- Engine 16% of complaints
- Crashes and fires
- 39 and 8
- Injuries and deaths
- 46 and 0
- Typical mileage
- 65,000 miles 694 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 97 |
| 20k to 40k miles | 63 |
| 40k to 60k miles | 159 |
| 60k to 80k miles | 121 |
| 80k to 100k miles | 99 |
| 100k to 120k miles | 65 |
| 120k to 140k miles | 52 |
| 140k to 160k miles | 17 |
| 160k to 180k miles | 5 |
| 180k to 200k miles | 6 |
| 200k+ miles | 10 |
What the data shows
Among the 694 complaints that report mileage, the typical (median) problem appeared at about 65,000 miles. For engine specifically, the median reported mileage is about 77,000 miles (121 complaints with mileage).
Safety-related details: 39 complaints mention a crash; 8 complaints mention a fire; 46 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 5th most-complained-about out of 23 model years of the Chevrolet Impala with enough data (590 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was driving and a part in my A/C began clicking loudly, then the air shut off completely and started smoking. A loud noise came from where the A/C blower motor is and within moments the entire car was engulfed in flames.
Tl* the contact owns a 2011 chevrolet impala. The contact stated that the driver was involved in a crash in which the air bags did not deploy. The driver sustained injury to the chest and back. The driver and passenger of the opposing vehicle sustained injuries to the hands and chest. The police department arrived to assist and a police report was filed. The contact states that the front end of the vehicle was damaged and repaired. The failure and the current mileage was 97,000. Updated 9/19/11
Tl*the contact owns a 2011 chevrolet impala. The contact stated that while approaching a stop sign, the brake pedal was depressed but the vehicle failed to stop. As a result the contact crashed into a curb and an embankment. The air bags failed to deploy. The contact sustained shoulder and right hip injuries but did not require medical attention. The front passenger sustained ankle injuries that required medical attention. A police report was filed.
While driving on the highway the "service traction control" message comes on, then, the messages "service stability trak" then "engine power is reduced". And then the car shuts down I had to quickly pull over on the side of the road. After a few minutes the car starts up and everything is fine. This happened twice since then. Every couple months the sensor lights would come on with the above message-without car shutting down.
The brakes are automatically stopping while driving on a city street. The transmission has a pressure valve code that will not give a definite reading.the airbags light stays on along with the ABS and stability trak light staying on.