2016 Chevrolet Impala problems
The 2016 Chevrolet Impala has 178 complaints on file with NHTSA. The largest share (17%) concerns electrical system. After that come engine (12%) and air bags (9%).
At a glance
- Complaints
- 178 filed with NHTSA
- Most reported
- Electrical system 17% of complaints
- Crashes and fires
- 15 and 8
- Injuries and deaths
- 19 and 0
- Typical mileage
- 50,000 miles 119 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 17 |
| 20k to 40k miles | 22 |
| 40k to 60k miles | 28 |
| 60k to 80k miles | 30 |
| 80k to 100k miles | 8 |
| 100k to 120k miles | 11 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Among the 119 complaints that report mileage, the typical (median) problem appeared at about 50,000 miles. For electrical system specifically, the median reported mileage is about 46,000 miles (18 complaints with mileage).
Safety-related details: 15 complaints mention a crash; 8 complaints mention a fire; 19 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 17th most-complained-about out of 23 model years of the Chevrolet Impala with enough data (154 complaints in that window).
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Driving along a four-lane divided highway with a 50 MPH limit when without warning an oncoming vehicle turned left into me at an intersection. My estimated impact speed was 35 MPH. The airbags failed to deploy. The other car's airbags deployed. I wonder if the airbags in the chevrolet were even installed. It makes no sense to me why they did not deploy.
I was going up the highway and a man hit me flying out an parking lot and the airbags never went off and I was going 35 to 40 MPH, and hit an SUV. None of the air bags came out. So now I have herniated disk in my bck amd also lendons out of place everywhere.
My vehicle was inspected and and marked "good" for brakes by fairway chevrolet dealer in las vegas, nv. The braking system didn't seem to work as did before. I was driving about 30 MPH approaching an intersection when the vehicle in front of me suddenly stopped on the yellow light. I hit the brakes and held it so hard I got a foot injury. With plenty of room to stop the brakes failed to stop my vehicle before I collided into the vehicle in front of me. The airbags didn't deploy.
1. The display screen went black while driving using navigation. The fault was a defective hmi module, GM part # 84296482 at a cost of $1100 (see attached document). The sudden loss of the screen was disconcerting and could have caused an accident. This should lead to a recall and reimbursement of the repair cost. 2. When the adaptive cruise control (ACC) causes the brakes to be applied it does so very suddenly and in the ABS "chattering" mode even when there is no collision danger.