1996 Chrysler Town And Country problems
The 1996 Chrysler Town And Country has 1,411 complaints on file with NHTSA. The largest share (14%) concerns fuel system. After that come engine (12%) and transmission (10%).
At a glance
- Complaints
- 1,411 filed with NHTSA
- Most reported
- Fuel system 14% of complaints
- Crashes and fires
- 42 and 89
- Injuries and deaths
- 40 and 14
- Typical mileage
- 98,000 miles 130 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 3 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 8 |
| 60k to 80k miles | 27 |
| 80k to 100k miles | 26 |
| 100k to 120k miles | 18 |
| 120k to 140k miles | 28 |
| 140k to 160k miles | 6 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 5 |
| 200k+ miles | 5 |
What the data shows
Among the 130 complaints that report mileage, the typical (median) problem appeared at about 98,000 miles. For fuel system specifically, the median reported mileage is about 99,000 miles (13 complaints with mileage).
Safety-related details: 42 complaints mention a crash; 89 complaints mention a fire; 40 injuries reported; 14 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1996 ranks 3rd most-complained-about out of 26 model years of the Chrysler Town And Country with enough data (853 complaints in that window). It is also covered by 7 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Subject vehicle involved in side impact accident. Subject vehicle pulled away from a stop sign and was broad sided by oncoming full-size van. Subject vehicle immediately burst into flames (per witness statements). Driver and passenger were both unconscious. Bystanders were unable to get either out of burning vehicle due to doors being locked (auto door locking mechanism) and were unable to break windows out before vehicle was fully engulfed.
While driving consumer hit a tree and vehicle caught fire, the dealer has a recall on fuel fires with this year car. This loss involved a collision and fire. Claim number 75-a446-573.
While driving 5 MPH in reverse and turning left into a parking space passenger's side front wheel separated from the suspension, and vehicle collapsed. Independent shop stated that ball joints pins were rusted and broke. There were no injuries.
After starting the vehicle air bag light illuminated and stayed on the remainder of the time that vehicle was being operated. Dealership notified, but was unable to resolve the problem.