Vehicle Data Hub

2016 Chrysler Town And Country problems

The 2016 Chrysler Town And Country has 673 complaints on file with NHTSA. The largest share (27%) concerns drivetrain & axles. After that come electrical system (16%) and body & structure (11%).

At a glance

Complaints
673 filed with NHTSA
Most reported
Drivetrain & axles 28% of complaints
Crashes and fires
19 and 3
Injuries and deaths
14 and 0
Typical mileage
70,000 miles 380 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2016 Chrysler Town And Country Complaints by odometer reading in 20,000-mile steps. The median is about 70,000 miles. 0k to 20k miles: 16 complaints 20k to 40k miles: 46 complaints 40k to 60k miles: 60 complaints 60k to 80k miles: 117 complaints 80k to 100k miles: 75 complaints 100k to 120k miles: 34 complaints 120k to 140k miles: 15 complaints 140k to 160k miles: 6 complaints 160k to 180k miles: 10 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 70,000 miles
Based on 380 complaints that include mileage. 32% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles16
20k to 40k miles46
40k to 60k miles60
60k to 80k miles117
80k to 100k miles75
100k to 120k miles34
120k to 140k miles15
140k to 160k miles6
160k to 180k miles10
180k to 200k miles1
200k+ miles0

What the data shows

Among the 380 complaints that report mileage, the typical (median) problem appeared at about 70,000 miles. For drivetrain & axles specifically, the median reported mileage is about 82,000 miles (121 complaints with mileage).

Safety-related details: 19 complaints mention a crash; 3 complaints mention a fire; 14 injuries reported. Its complaints are less severe on average than those of 85% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 10th most-complained-about out of 26 model years of the Chrysler Town And Country with enough data (444 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

My grandparents were coming home from il monday night. My grandfather drove straight off a turn and hit the ditch into some trees. It had a frontal/roll over. My grandfather (driver) received face fractures, busted rib cage, and a broken leg. He is currently in icu. Grandmother was in the back laying down from just having back surgery. She had a couple fractured ribs. The airbags on the steering wheel and dash did not go off. The side curtain and seat airbags did go off.

Reported at 70,000 miles, October 2018 CrashInjury

Wife was involved in a two car accident in which she was hit head on slightly off to the right. Air bags did not deploy causing injuries. Car was traveling at about 30 MPH

Reported at 70,400 miles, August 2019 CrashInjury

I rented the van. I was at a stop sign, when crossing the van was slow/ sluggish and I saw a car coming from my left speeding and I pressed on the gas to accelerate and the van did not accelerate as expected, I thought this was due to my experience with a minivan and weight of this type of vehicle, but later realized this was a 6 cylinder and which I did have experience and recall this van not giving me the speed to cross in time yo potentially avoid the accident I had.

Reported at 49,927 miles, June 2019 CrashInjury

Operating vehicle at 65MPH on I-81 engine suddenly shut off. Vehicle was in auxiliary mode. Digital driver display went blank showed only direction and temperature. Power steering gone. I changed to right lane, pulled onto shoulder and placed car in park. I successfully restarted the engine. Rental vehicle only items on keychain were 2 vehicle fobs. Did not hit key with knee. Tank was 7/8 full of gas. On fairly level stretch of roadway. No engine warning lights displayed. No oil or temperature warnings.

Reported at 24,500 miles, September 2016

While driving or sitting still all the indicator lights just come on if you were staring the vechicle for the first time,if you turn the car off it will not start back up if you take the key out of the ignition the warning buzzer starts ringing and the remote will not work.also the check engine light stays on for days I had it at the dealer and they could not find anything. The town& county had a similar issue like this on it 2008 modle this has occured five time

Reported at 70,000 miles, August 2020

Other model years of the Town And Country

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