2014 Chrysler Town And Country problems
The 2014 Chrysler Town And Country has 884 complaints on file with NHTSA. The largest share (24%) concerns electrical system. After that come engine (17%) and seats (11%).
At a glance
- Complaints
- 884 filed with NHTSA
- Most reported
- Electrical system 24% of complaints
- Crashes and fires
- 42 and 20
- Injuries and deaths
- 67 and 0
- Typical mileage
- 65,000 miles 559 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 83 |
| 20k to 40k miles | 69 |
| 40k to 60k miles | 106 |
| 60k to 80k miles | 97 |
| 80k to 100k miles | 94 |
| 100k to 120k miles | 60 |
| 120k to 140k miles | 37 |
| 140k to 160k miles | 6 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 3 |
| 200k+ miles | 1 |
What the data shows
Among the 559 complaints that report mileage, the typical (median) problem appeared at about 65,000 miles. For electrical system specifically, the median reported mileage is about 58,000 miles (115 complaints with mileage).
Safety-related details: 42 complaints mention a crash; 20 complaints mention a fire; 67 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 7th most-complained-about out of 26 model years of the Chrysler Town And Country with enough data (557 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The second row passenger seat belts did not lock in a severe front crash resulting in severe injuries to the two passengers seated there. The right passenger hit the rear of the front passenger seat resulting in broken sternum, ribs and some internal injuries. The left passenger slid forward and received shin damage cracked sternum and severe whiplash. We were hit by a sideways sliding trailblazer that had lost control on a two lane mountain road.
Tl* the contact owns a 2014 chrysler town & country. The contact stated that while driving, a noise occurred that was coming through the vehicle vent driver side front door and smoke was coming through the vent switch. The contact also stated that on the driver side by the third-row seat the cigarette power supply caught on fire. The contact coasted to the side of the road and took a beach towel to smother the fire for it not to spread and burn his left hand but did not seek medical attention.
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 35 MPH, the charging port located between the 2nd and 3rd row seating on the driver’s side caught on fire. No warning light was illuminated before the failure. The contact pulled off a busy roadway and pulled into a parking lot, all while her 3-year-old son was seated in the 2nd row rear driver's side seat and was being surrounded by smoke.
My engine has sprung a major oil leak underneath the intake manifold. I've seen hundreds of complaints about the same issue. It appears that chrysler put a plastic coolant to oil oil cooler under the manifold that is failing. In my opinion the is a major safety issue! This is a fire hazard, could cause loss of control of the vehicle, could cause sudden breakdowns. As wide spread of a problem this is I dont understand why theres not a recall on it.
The oil pump coolant line and housing needs to be replaced - costing about $1k for parts and labor. The van only has 115k miles and has been well-maintained. I heard from both the auto repair shop and the dealer that this is a known issue among many other vans and that the parts are on backorder for 2 months (about 15k needed). It's not just me having this issue but thousands. A recall should be in effect.