2012 Chrysler Town And Country problems
The 2012 Chrysler Town And Country has 868 complaints on file with NHTSA. The largest share (46%) concerns electrical system. After that come engine (12%) and fuel system (7%).
At a glance
- Complaints
- 868 filed with NHTSA
- Most reported
- Electrical system 46% of complaints
- Crashes and fires
- 11 and 27
- Injuries and deaths
- 31 and 0
- Typical mileage
- 70,000 miles 538 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 49 |
| 20k to 40k miles | 64 |
| 40k to 60k miles | 101 |
| 60k to 80k miles | 78 |
| 80k to 100k miles | 69 |
| 100k to 120k miles | 61 |
| 120k to 140k miles | 65 |
| 140k to 160k miles | 29 |
| 160k to 180k miles | 9 |
| 180k to 200k miles | 9 |
| 200k+ miles | 4 |
What the data shows
Among the 538 complaints that report mileage, the typical (median) problem appeared at about 70,000 miles. For electrical system specifically, the median reported mileage is about 76,000 miles (184 complaints with mileage).
Safety-related details: 11 complaints mention a crash; 27 complaints mention a fire; 31 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 9th most-complained-about out of 26 model years of the Chrysler Town And Country with enough data (497 complaints in that window). It is also covered by 5 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2012 Chrysler Town and Country. The contact stated while driving 45-60 MPH, the rear passenger side sliding door started smoking and caught on fire. There was an unknown warning light illuminated. The contact immediately veered to the side of the road and assisted his four children out of the vehicle. The contact stated that the vehicle burned significantly down to the metal frame. The contact was able to extinguish the fire with the assistance of the fire department.
Driver door caught fire after recalled window switch while driving. Luckily, a friend behind me had a fire extinguisher so the fire was contained to the driver door
I have been waiting for over a year for the recall on my minivan vent window switch to be replaced. I went to the dealer (contemporary chrysler in milford nh) in dec 2014 & they told me the part was on order & would be in soon. In the meantime, they need to disconnect the switch. I have since called the dealership many times & am told I am on the list but the part is not available. It is very inconvenient to be without these windows for over a year.
Tl* the contact owns a 2012 chrysler town and country. The contact stated that the "blind spot modulator needs service" warning message illuminated. In addition, the blind spot modulator emitted a loud beeping noise that did not allow the contact to hear other vehicle's horns. The contact also stated that the speedometer failed to provide accurate reading levels.