Vehicle Data Hub

2013 Chrysler Town And Country problems

The 2013 Chrysler Town And Country has 934 complaints on file with NHTSA. The largest share (42%) concerns electrical system. After that come engine (12%) and seats (6%).

At a glance

Complaints
934 filed with NHTSA
Most reported
Electrical system 42% of complaints
Crashes and fires
28 and 12
Injuries and deaths
45 and 0
Typical mileage
65,000 miles 543 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2013 Chrysler Town And Country Complaints by odometer reading in 20,000-mile steps. The median is about 65,000 miles. 0k to 20k miles: 103 complaints 20k to 40k miles: 78 complaints 40k to 60k miles: 69 complaints 60k to 80k miles: 72 complaints 80k to 100k miles: 85 complaints 100k to 120k miles: 49 complaints 120k to 140k miles: 50 complaints 140k to 160k miles: 25 complaints 160k to 180k miles: 10 complaints 180k to 200k miles: 1 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 65,000 miles
Based on 543 complaints that include mileage. 46% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles103
20k to 40k miles78
40k to 60k miles69
60k to 80k miles72
80k to 100k miles85
100k to 120k miles49
120k to 140k miles50
140k to 160k miles25
160k to 180k miles10
180k to 200k miles1
200k+ miles1

What the data shows

Among the 543 complaints that report mileage, the typical (median) problem appeared at about 65,000 miles. For electrical system specifically, the median reported mileage is about 62,000 miles (146 complaints with mileage).

Safety-related details: 28 complaints mention a crash; 12 complaints mention a fire; 45 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 6th most-complained-about out of 26 model years of the Chrysler Town And Country with enough data (575 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owns a 2013 chrysler town and country. While driving approximately 15 MPH downhill, the vehicle started smoking and slid on a patch of black ice. The vehicle crashed into a phone pole. The contact stated that the driver and the passengers exited the vehicle before the vehicle exploded. The fire was extinguished by the fire department. The driver and the front seat passenger were injured and required medical attention. A police report was filed.

Reported at 3,000 miles, December 2014 CrashFireInjury

Tl* the contact owns a 2013 chrysler town and country. The contact stated that while driving approximately 70 MPH, another vehicle unexpectedly traveled into the same lane and crashed into the front end of the vehicle. The contact's vehicle swerved off the road, into a ditch and then went airborne. The vehicle landed on the roof of the second vehicle that was involved in crash. The air bags failed to deploy during the impact. A police report was filed.

Reported at 8,700 miles, September 2013 CrashInjury

Tl* the contact owns a 2013 chrysler town and country. While driving 40 MPH, the brake pedal was depressed and failed to stop the vehicle and a crash occurred. The air bags did not deploy and the seat belts did not restrain the contact and passenger. A police report was filed. The contact sustained injuries to the neck and spine. The passenger sustained injuries to the left shoulder, neck, and implants. Medical attention was required. The vehicle was not diagnosed or repaired.

Reported at 36,000 miles, December 2015 CrashInjury

I'm not sure what exactly happened, the vehicle is pending investigation. I attempted to stop the vehicle, pressing the brakes down as hard as possible, and the vehicle wouldn't stop. The other vehicle was hit from behind at a light I was probably going around 40 MPH. Also, when we first bought the vehicle it had a habit of turning off while driving. Finally got that fixed. It turned out to be the master power cylinder or something like that.

Reported at 100,000 miles, July 2019 Crash

Total integrated power module my van was having problems starting they lacked intelligence by telling me it was because I needed a tune up and some other minor fixes 2 days later it won't start again.

Reported at 132,400 miles, May 2020

Other model years of the Town And Country

Best and worst years for the Chrysler Town And Country