2000 Chrysler Town And Country problems
The 2000 Chrysler Town And Country has 378 complaints on file with NHTSA. The largest share (13%) concerns transmission. After that come engine (12%) and brakes (8%).
At a glance
- Complaints
- 378 filed with NHTSA
- Most reported
- Transmission 13% of complaints
- Crashes and fires
- 29 and 16
- Injuries and deaths
- 32 and 0
- Typical mileage
- 78,000 miles 213 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 14 |
| 20k to 40k miles | 18 |
| 40k to 60k miles | 47 |
| 60k to 80k miles | 29 |
| 80k to 100k miles | 33 |
| 100k to 120k miles | 16 |
| 120k to 140k miles | 13 |
| 140k to 160k miles | 17 |
| 160k to 180k miles | 14 |
| 180k to 200k miles | 7 |
| 200k+ miles | 5 |
What the data shows
Among the 213 complaints that report mileage, the typical (median) problem appeared at about 78,000 miles. For transmission specifically, the median reported mileage is about 56,000 miles (16 complaints with mileage).
Safety-related details: 29 complaints mention a crash; 16 complaints mention a fire; 32 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2000 ranks 18th most-complained-about out of 26 model years of the Chrysler Town And Country with enough data (211 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
During rain or snowmelt events, splashing water causes the serpentine belt on the engine slip from the engine idler pulleys. They are smooth and rounded in design, allowing water to slip beneath during operation resulting in the belt slipping from the pulleys. The steering on these vans is extremely inadequate without power assist, even while the vehicle is moving.
While driving my car with the seat heater on, it suddenly got very hot, so I turned the heater off. When I got to my destination I saw a hole about the size of a pencil eraser had burned through the leather. I later realized that there was a hole in my pants and the back of my leg was burnt. When I contacted chrysler, I was told that I would have to pay for all repairs since my 3 year warranty was up.
Vehicle leaf spring has weakened causing the rear of vehicle to sit at an angle. Problems with front wheels and brakes. The dealer was unable to repair the re-occurring problem with the front brakes, and the rotors. The front wheels and or brakes were squeaking again, which meant that new front brakes were needed again. (this was the fourth time the brakes were replaced) the consumer requested a full refund of the purchase price of the vehicle.
Tl*the contact owns a 2000 chrysler town and country. Whenever the contact depresses the brake pedal, her child's seat belt unbuckles. She took the vehicle to the dealer and was informed that the failure occurred because her child did not weigh enough. They further stated that after 50 MPH, the seat belt would lock automatically. If she travels below 40 MPH, the seat belts would unlock due to the weight of the child. The contact was advised to install a tether strap, but she already had one in the vehicle.