2011 Chrysler Town And Country problems
The 2011 Chrysler Town And Country has 1,108 complaints on file with NHTSA. The largest share (47%) concerns electrical system. After that come engine (10%) and fuel system (10%).
At a glance
- Complaints
- 1,108 filed with NHTSA
- Most reported
- Electrical system 47% of complaints
- Crashes and fires
- 17 and 15
- Injuries and deaths
- 28 and 0
- Typical mileage
- 70,000 miles 818 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 88 |
| 20k to 40k miles | 89 |
| 40k to 60k miles | 156 |
| 60k to 80k miles | 138 |
| 80k to 100k miles | 117 |
| 100k to 120k miles | 105 |
| 120k to 140k miles | 51 |
| 140k to 160k miles | 29 |
| 160k to 180k miles | 21 |
| 180k to 200k miles | 14 |
| 200k+ miles | 10 |
What the data shows
Among the 818 complaints that report mileage, the typical (median) problem appeared at about 70,000 miles. For electrical system specifically, the median reported mileage is about 73,000 miles (342 complaints with mileage).
Safety-related details: 17 complaints mention a crash; 15 complaints mention a fire; 28 injuries reported. Its complaints are less severe on average than those of 85% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 5th most-complained-about out of 26 model years of the Chrysler Town And Country with enough data (687 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2011 chrysler town & country. The contact stated that while stopped at a stop sign, a vehicle was t-boned by while in the middle of an intersection which propelled the vehicle into the contact's vehicle head on. The airbags did not deploy upon impact. The contact as well as the other drivers and passengers were checked out at the scene by paramedics and were treated for scrapes and bruises.
On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly examined after the accident. The car was a rental vehicle and my family was out of state on vacation. Due to the severe injury of my daughter I believe that the airbags failed.
Tl* the contact owns a 2011 chrysler town and country. The contact stated that it took numerous attempts to start the vehicle. The failure recurred eight times. The vehicle was taken to the dealer and the wireless win module was replaced. There was a recall associated with certain model years 2009-2010 under NHTSA campaign number: 14v373000 (air bags, electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Fuel pump relay prematurely fails inside the total integrated power module (tipm) causing loss of control while driving. The fuel relay fuse is not replaceable as it is hard wired inside the tipm. The entire tipm unnecessarily needs replaced at great expense and labor of nearly $1,800 for what should be an inexpensive fuse. Other chrysler/ dodge/ jeep vehicles have been recalled and repaired for the same issue, but not the chrysler town & country minivans.