Vehicle Data Hub

1997 Jeep Grand Cherokee problems

NHTSA has received 1,433 complaints about the 1997 Jeep Grand Cherokee, and 23% of them involve fuel system. Next are brakes (15%) and transmission (15%).

At a glance

Complaints
1,433 filed with NHTSA
Most reported
Fuel system 23% of complaints
Crashes and fires
143 and 28
Injuries and deaths
112 and 9
Typical mileage
120,000 miles 277 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 1997 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 120,000 miles. 0k to 20k miles: 12 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 18 complaints 60k to 80k miles: 18 complaints 80k to 100k miles: 39 complaints 100k to 120k miles: 44 complaints 120k to 140k miles: 36 complaints 140k to 160k miles: 28 complaints 160k to 180k miles: 29 complaints 180k to 200k miles: 15 complaints 200k+ miles: 33 complaints 040k80k120k160k200k miles Typical: 120,000 miles
Based on 277 complaints that include mileage. 13% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles12
20k to 40k miles5
40k to 60k miles18
60k to 80k miles18
80k to 100k miles39
100k to 120k miles44
120k to 140k miles36
140k to 160k miles28
160k to 180k miles29
180k to 200k miles15
200k+ miles33

What the data shows

Of the 277 complaints that include odometer readings, half describe a problem before roughly 120,000 miles. For fuel system specifically, the median reported mileage is about 122,000 miles (57 complaints with mileage).

Safety-related details: 143 complaints mention a crash; 28 complaints mention a fire; 112 injuries reported; 9 deaths reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1997 ranks 8th most-complained-about out of 34 model years of the Jeep Grand Cherokee with enough data (815 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Courtesy copy of pgk sent to ditlow/cfas jeep grand cherokee defect petition 09-005 (dp-09-005) file update and inquiring if chrysler group declared the bankruptcy order void note: document given to randy for further review. 1997 jeep grand cherokee. *tgw the person that examined the vehicle, believed the fire was a direct result of a defective rear-mounted unprotected zj body fuel tank system.

November 2011 CrashFireInjuryDeath

When the gas tank was filled to it's capacity, gas leaked from the top side of the tank and filled the nozzle connection to the tank. Daimler chrysler refused responsibility. *scc

Reported at 80,000 miles, March 2003

I purchased this vehicle and noticed the fuel gauge was fluctuating excessively so I check if there were any recalls for this vehicle . When entering vehicles VIN # it states 0 opened recalls for this vehicle, not sure if it was previously repaired. Please help me resolve this issue. Electrical issues were with rear drivers side window constantly gows down on its on every time I started the ignition. Please help. Thank you

Reported at 188,000 miles, January 2016

Other model years of the Grand Cherokee

Best and worst years for the Jeep Grand Cherokee