2013 Jeep Grand Cherokee problems
NHTSA has received 1,122 complaints about the 2013 Jeep Grand Cherokee, and 34% of them involve electrical system. Next are brakes (14%) and fuel system (10%).
At a glance
- Complaints
- 1,122 filed with NHTSA
- Most reported
- Electrical system 34% of complaints
- Crashes and fires
- 41 and 44
- Injuries and deaths
- 39 and 1
- Typical mileage
- 66,000 miles 622 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 111 |
| 20k to 40k miles | 88 |
| 40k to 60k miles | 78 |
| 60k to 80k miles | 94 |
| 80k to 100k miles | 109 |
| 100k to 120k miles | 66 |
| 120k to 140k miles | 45 |
| 140k to 160k miles | 20 |
| 160k to 180k miles | 3 |
| 180k to 200k miles | 5 |
| 200k+ miles | 3 |
What the data shows
Of the 622 complaints that include odometer readings, half describe a problem before roughly 66,000 miles. For electrical system specifically, the median reported mileage is about 68,000 miles (181 complaints with mileage).
Safety-related details: 41 complaints mention a crash; 44 complaints mention a fire; 39 injuries reported; 1 death reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 15th most-complained-about out of 34 model years of the Jeep Grand Cherokee with enough data (676 complaints in that window). It is also covered by 9 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2013 jeep cherokee. The contact was driving 25 MPH and another vehicle crashed into her drivers side door at approximately 30 MPH. The air bags did not deploy. The drivers side door was pushed in and the rear drivers side door fell off of the vehicle. The vehicle was equipped with side air bags. The contact was forced to exit the vehicle using the front passenger side door. The vehicle was destroyed. A police report was filed.
I was driving my 2013 jeep grand cherokee on a city streetwhen my eyes and throat started burning. My 10 month old infant began to cry as I realized smoke was filing the cabin. I panicked, and pulled over, turned off the car and immediately took my baby out of the car. We remained in the side of the road for assistance. I continued seeing smoke coming out of the right side of my car. When assistance arrived, I realized the right visor had caught on fire and a result was burned with a black hole.
Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount time for the recall repair. The contact stated that after being stopped at light, then accelerating approximately 10 MPH into an intersection when the vehicle suddenly stalled halfway into the intersection.
I was driving down the highway when the passenger headrest deployed out of nowhere smashing into the back of my fianc's head. There where no other vehicles around me at the time and no collision occurred. Consumer stated fiance had a suffered a headache and perhaps a minor concussion.
Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while the engine was idling and the transmission was in the park position, the vehicle suddenly drove forward at a speed of approximately 10 MPH before driving over a curb. The contact's wife was able to climb into the vehicle and handle the gear selector causing the vehicle to stop. During the incidence, a one year old child was in the rear car seat.