2021 Jeep Grand Cherokee problems
NHTSA has received 682 complaints about the 2021 Jeep Grand Cherokee, and 17% of them involve electrical system. Next are steering (15%) and engine (9%).
At a glance
- Complaints
- 682 filed with NHTSA
- Most reported
- Electrical system 17% of complaints
- Crashes and fires
- 36 and 11
- Injuries and deaths
- 23 and 0
- Typical mileage
- 19,000 miles 91 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 48 |
| 20k to 40k miles | 21 |
| 40k to 60k miles | 10 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 91 complaints that include odometer readings, half describe a problem before roughly 19,000 miles. For electrical system specifically, the median reported mileage is about 2,000 miles (14 complaints with mileage).
Safety-related details: 36 complaints mention a crash; 11 complaints mention a fire; 23 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 14th most-complained-about out of 34 model years of the Jeep Grand Cherokee with enough data (682 complaints in that window). It is also covered by 12 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
On July 14, 2022 I was driving my 2021 Jeep Grand Cherokee L and Stopped for traffic on I-25 when a truck going at high speed rear ended me going about 40-60 MPH and caused me to hit the vehicle in front of me. The air bags failed to deploy. I had NHTSA safety recall 21V-873 done on my vehicle at my Jeep Dealer in May 2022. The Recall repair did not work as the air bags did not deploy when I was rear ended by another vehicle at a high rate of speed.
The contact owned a 2021 Jeep Grand Cherokee. The contact that while driving at 35 MPH, he saw a shadow out of the corner of the left of his eye which he presumed to be a cat. In an effort to avoid hitting the animal, he steered the vehicle in the right direction and crashed into a telephone pole. The air bags did not deploy upon impact. Due to the failure, the contact hit his head on the front driver-side window.
On 11/19/2022 I am driving at about 65 MPH going northbound in the right lane on the palisades interstate parkway at exit 2 in nj. A car passing me in the left lane strikes a deer with his left front and the deer is flipped in the air. The deer is now airborne and in the right lane. I drive into the deer and it impacts the hood of the jeep and crashes through the windshield and lands in the passenger compartment.
Just got a brand new 2021 jeep grand cherokee limited x for lease two days later noticed the transmission is stalling engine is stalling there is no power when I hit the gas the car doesn't go. It happened in motion on the street.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that the vehicle had experienced a computer failure, causing an unknown module to be replaced. Additionally, the contact stated while driving 10-15 MPH and pulling out of the parking lot, the message "Activate The SOS" was displayed. The contact called Jeep Emergency System Department and inquired about assistance with turning off the emergency system and was informed that there was no indication that the SOS system message had been activated.