2000 Jeep Grand Cherokee problems
NHTSA has received 1,855 complaints about the 2000 Jeep Grand Cherokee, and 26% of them involve brakes. Next are seats (10%) and wipers, windshield & visibility (7%).
At a glance
- Complaints
- 1,855 filed with NHTSA
- Most reported
- Brakes 26% of complaints
- Crashes and fires
- 132 and 24
- Injuries and deaths
- 113 and 2
- Typical mileage
- 85,000 miles 948 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 107 |
| 20k to 40k miles | 74 |
| 40k to 60k miles | 120 |
| 60k to 80k miles | 113 |
| 80k to 100k miles | 159 |
| 100k to 120k miles | 115 |
| 120k to 140k miles | 104 |
| 140k to 160k miles | 60 |
| 160k to 180k miles | 50 |
| 180k to 200k miles | 26 |
| 200k+ miles | 20 |
What the data shows
Of the 948 complaints that include odometer readings, half describe a problem before roughly 85,000 miles. For brakes specifically, the median reported mileage is about 30,000 miles (155 complaints with mileage).
Safety-related details: 132 complaints mention a crash; 24 complaints mention a fire; 113 injuries reported; 2 deaths reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2000 ranks 7th most-complained-about out of 34 model years of the Jeep Grand Cherokee with enough data (882 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
2000 jeep grand cherokee. Attorney representing consumer writes in regards to deadly rear ended accident involving vehicle which resulted in a fuel system fire. *smd
I had just turned right at a traffic light, driving slowly forward in a construction area, when my accelerator suddenly stuck. Within a few seconds my car hit the vehicle in front of me at an accelerated speed, causing a chain reaction with 2 additional cars. My car was totaled and I believe the one I hit directly was too...I was ticketed for careless driving even though I told the police what had happened...a year later I have heard several reports about my vehicle, a 2000 jeep grand cherokee, having this…
My mom bought a jeep grand cherokee, 2000. On july 25 we went into town to the hardware store, my sister and her granddaughter stayed in the car with the air condidtion on and the engine running. We were (mom and I) gone 7-8 minutes, and when we got back in the car; put the seat belts on, put my foot on the brake and put the jeep in reverse and we took off backwards across the naylors parking lot across third street, up and over the curb, went between two trees into the parking lot between the fire station and…
Vehicle first started vibrating when braking in 2000. Took it in to the dealership and the replaced the rotors. Since then I have had it in about every 6 to 8 months for the same repairs. When I take it in tomorrow it will be the 6th time. This time they are claiming that warranty no longer covers it. With this many complaints regarding the brakes, why hasn't there been a recall to fix it properly?
Vehicle stalls after reaching operating temperature while negotiating traffic or driving, regardless of conditions or driving habits, at highway speeds or in a parking lot. Has stalled numerous times at worst possible times. No codes. No warning: in traffic. At stop lights. Pulling into gas stations. Etc... Extremely dangerous!!!!! Date submitted is the last time it happened. It has happened at least 10 times just this year. Looked on many jeep forums and seems to be a recurring problem!!! (see for yourself).